OfficeMate^®/ExamWRITER^® version 9.0 (v9.0) delivers cutting-edge technology to amplify the performance and profitability of your practice. With more than 175 enhancements, v9.0 offers significant new and advanced features that can meet and exceed the demands of the eyecare professional.

You can improve the performance of your practice by automating processes, simplifying complex transactions, increasing accuracy, and reducing duplication of efforts. OfficeMate/ExamWRITER v9.0 helps you enhance patient care and become more efficient.

Read on to learn more about some of the exciting reasons to upgrade to v9.0 today!

• Electronic Remittance Advice (ERA)

  Simplify the performance of complex transactions electronically. This new ERA feature saves time and improves the accuracy of your billing record by automatically reconciling payments, overpayments, underpayments, write-offs, lab chargebacks, patient transfers, and secondary insurance transfers. It streamlines most of your insurance payment processing and reconciles accounts by matching patient data with remittance.

• Fully Redesigned Third-Party Processing

  Easily manage the details of patient and insurance billing. Our redesigned third-party processing feature has the ability to search for open, on-hold, billed, and closed claims within one window. You can search by date range, patient name, fee slip number; and sort search results by insurance carrier, plan, and patient name.

  The new advanced search capability can eliminate lost charges, expedite reimbursements, and save you valuable time by helping you search for information quickly. The Third-Party Processing window also ensures that the required information is included on the claim form before you transmit electronic claims.

• General Ledger Interface

  The General Ledger Interface exports OfficeMate transactions so they can be imported into an external business-grade accounting system. This integration is available for the MAS 90 and MAS 200 accounting systems from Sage Software, and the QuickBooks accounting system from Intuit.

• Redesigned Appointment Scheduler

  Along with the ability to increase appointments and reduce patient no-shows, the redesigned Appointment Scheduler now has the ability to show side-by-side schedules and attach such resources as diagnostic equipment to your scheduled appointments. This allows for a better patient experience, decreases in unavailable equipment, and improves scheduling accuracy.

• Automated PQRI

  Capitalize on government incentives with automated PQRI, which automatically applies PQRI codes to exams in ExamWRITER for patients who use specific insurance carriers. No more looking up Level II codes, because the PQRI codes are automatically added to your claims.

• Lens Product Loader

  The new Lens Product Loader loads a comprehensive list of more than 1,300 lens products and add-ons from the VSP^® products database.

  Having a large, valid ophthalmic lens database will help you maintain product consistency between practice locations, allow you to interface with labs and VSP, and use the Patient Out-of-Pocket Expense Calculator for VSP claims.

• Patient Center

  The new Patient Center offers a dashboard where you can easily view general information about the patient. In one convenient window, it provides quick access to the patient’s records, including family members, ledger, receipts, Rx orders, and medical history through ExamWRITER exams. The Patient Center also allows you to easily jump to other windows, such as Patient Demographics, Fee Slip, Rx Order, and Appointment Scheduler.

  What’s more, you can import a patient’s photo from a file saved by your scanner or digital camera, view the patient’s default provider, and obtain an average amount spent per visit.

• Red Flags Rule

  For better security and patient validation, this feature ensures that the patient’s identification has been verified within your office and complies with the Federal Trade Commission (FTC) and the National Credit Union Administration (NCUA) guidelines regarding identity verification.

• End-of-Day Processing

  For accurate financial reporting, it is necessary to close the books after each day. This prevents changes to the financial activity and provides more accurate accounting results. End-of-Day Processing performs an end-of-day process that freezes all transactions and financial activity for the day and starts a new day.

• Task Manager

  Following up with patients, setting process priorities, and optimizing communication among staff can ensure a successful practice. Task Manager gives you the ability to create, track, and assign tasks to specific providers and staff members for workflow improvement.

• Enhanced Insurance Setup

  Having the detailed insurance plan information at your fingertips can help your practice be more efficient and accurate, saving you time, money, and billing headaches.

  The enhanced Insurance Setup feature helps you track insurance benefit details and authorizations including activation and termination dates, pricing methods, dispensing fees, and notes to give you a more accurate picture of patients’ out-of-pocket expenses. Imagine no manual calculations and having a clear understanding of what the patient owes before he or she leaves your office.

• Discount Setup

  Market your practice by offering promotions through discounts, coupons, and bundled products. This feature allows you to set up multiple discounts and packages for individual and combined products and services, and within a given active date range.

• Patient Out-of-Pocket Expense Calculator

  The new Patient Out-of-Pocket Expense Calculator provides cost estimates and patient out-of-pocket charges for all products, including lenses and frames on VSP claims. This calculator takes the guesswork out of determining the patient’s out-of-pocket expenses on the Rx windows and calculating the patient’s VSP benefits on the Fee Slip window.

  All information is provided in real time so you can help patients decide which products are right for them before they make their final purchases. If your patients change their mind and want to select other products, simply update the Rx window and recalculate the out-of-pocket expenses. You can also print the expenses and provide undecided patients an estimated quote based on their VSP benefits, so they can review the quote and make informed purchases.

• "I am very excited about the ability to set up all of our different insurance benefit plans and discount plans.  This feature will save us a lot of time during the check out process and will reduce costly mistakes in our practice.  Setting up ophthalmic lenses with attributes will also save us a lot of time."   - Jane Davenport, Vision Source! Midwest City

• "My choices matter, that's why I choose ExamWRITER. Electronic medical records (EMR) implementation will boost my practices’ efficiency and help us communicate more effectively."    - Nina J. Cox, O.D., P.C.

• "Adding lens add-ons to Rx orders is so much easier now that I don’t have to scroll through a long list of add-ons and I can easily search for them.  I also love the new Rx Order Status window, which makes looking for orders that have been cancelled, received, ordered so much quicker."   - Christina Avants, Vision Source! Midwest City

• "I really like being able to invoice Rx orders immediately after recording them without closing the Rx Order window, opening the Fee Slip window, and searching for and reselecting the patient. This new process is very convenient and much more efficient" - Keely Rowe, Vision Source! Midwest City

• "It is so much easier for me to quickly find and view closed insurance claims in the improve Third Party Processing window!  I can now search for claims by fee slip date, date of service, patient name or insurance company, which saves me a lot of time when I am processing claims." Michelle Stricklin - Vision Source! Midwest City

• "The new Patient Center is very user-friendly!  I love being able to see all the patient’s linked family members on one window.  The Patient Center also makes it so easy for me to see if the patient has any special notes/alerts and balances."   - Julie Brown, Vision Source! Midwest City